Terms of sale

1. Products and Pricing

● Prices are displayed in euros (€), including all taxes (TTC).

● Shipping costs are added during checkout.

2. Order and Payment

● Payment Methods: Credit Card.

● Cancellation : You can cancel your order before it ships by contacting us.

3. Delivery

● Processing Time : 1 to 2 business days.

● Delivery Time : 3 to 7 business days.

4. Right of Withdrawal

You have 14 days to exercise your right of withdrawal.

5. Warranties

Our products benefit from the legal guarantee of conformity and the guarantee against hidden defects.

For any questions, contact us at contact@drinkvelmora.com

100% SECURE PAYMENT

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FREE DELIVERY

We deliver to you for free wherever you are!

1-YEAR WARRANTY

We guarantee the proper functioning of all our Velmora™ Travel Barista & Travel Case products (excluding breakage, normal wear and tear, or misuse) for a period of 1 year from the date of purchase. In the event of a manufacturing defect or malfunction, our customer service team undertakes to repair or replace the product as quickly as possible.

Responsive customer service

You can contact us Monday to Saturday from 9:00 AM to 6:00 PM.