Shipping policy

Order Processing Time

● Orders placed before 8:00 PM (GMT+01:00) processed within 1-2 business days.

Shipping Rates and Times

● France: 3-7 business days via La Poste

● Germany: 3-7 business days via Deutsche Post

● Spain: 3-7 business days via Correos

● United Kingdom: 3-7 business days via Royal Mail

● Japan: 3-7 business days via Japan Post

● United Arab Emirates: 3-7 business days via Aramex

● United States: 3-7 business days via UPS

Customs Duties and Taxes

Any customs fees are the responsibility of the customer.

For any questions, contact us at contact@drinkvelmora.com

100% SECURE PAYMENT

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FREE DELIVERY

We deliver to you for free wherever you are!

1-YEAR WARRANTY

We guarantee the proper functioning of all our Velmora™ Travel Barista & Travel Case products (excluding breakage, normal wear and tear, or misuse) for a period of 1 year from the date of purchase. In the event of a manufacturing defect or malfunction, our customer service team undertakes to repair or replace the product as quickly as possible.

Responsive customer service

You can contact us Monday to Saturday from 9:00 AM to 6:00 PM.